
ADVANCED<br>Support Plan
Comprehensive ADVANCED Support Plan
£11.01
Description:
- User support, troubleshooting, and customization of existing workflow, instruments, and events.
- Expansion of scope and functionalities.
- Re-customization and Re configuring workflow.
Focus:
- Existing REDCap projects that require advanced troubleshooting or limited scope expansion.
Features:
- Re-customization of existing instruments x 8.
- Re-customization of existing events x 4.
- Create reports x 10.
- Reconfigure automated survey invitations x 8.
- Advanced Branching Logic.
- Calculated fields - ADVANCED.
- Project setup advice.
- New user induction.
- Optimised user experience & aesthetics - ADVANCED.
- Re-customization of Dashboard - ADVANCED.
- Reconfigure PROMs.
- Re-configure Triggers and workflow automation.
- Addition of new instruments x 5.
- Context awareness customization.*
- Multi-site collaboration setup up x 10 sites.
- Repeat instruments.
ization (identifying user, time, duration, context, altering behaviour of instruments according to setting, time and site).

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