ADVANCED<br>Support Plan

Comprehensive ADVANCED Support Plan

£11.01

Description:
  • User support, troubleshooting, and customization of existing workflow, instruments, and events.
  • Expansion of scope and functionalities.
  • Re-customization and Re configuring workflow.
Focus:
  • Existing REDCap projects that require advanced troubleshooting or limited scope expansion.
Features:
  • Re-customization of existing instruments x 8.
  • Re-customization of existing events x 4.
  • Create reports x 10.
  • Reconfigure automated survey invitations x 8.
  • Advanced Branching Logic.
  • Calculated fields - ADVANCED.
  • Project setup advice.
  • New user induction.
  • Optimised user experience & aesthetics - ADVANCED.
  • Re-customization of Dashboard - ADVANCED.
  • Reconfigure PROMs.
  • Re-configure Triggers and workflow automation.
  • Addition of new instruments x 5.
  • Context awareness customization.*
  • Multi-site collaboration setup up x 10 sites.
  • Repeat instruments.
ization (identifying user, time, duration, context, altering behaviour of instruments according to setting, time and site).